Reviews · as of 11/9/2026

Parents say it better than we do.

The watch, the store and the app. From parents, teachers, and those who weren't happy with something.

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A child with a KLOKI watch on their wrist – a photo from parents
photo from parents
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Parents' questions

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Six notes from different sources, one with a caveat.

Brilliant watch ❤️

Hello, this watch is absolutely amazing! I wholeheartedly recommend it. It fits my child's wrist just right, it's not too big or too small. The features are absolutely brilliant, 20 minutes of calling in the subscription plus the option to buy more. Voice messages are completely ideal. My son and I use them every day, and thanks to the watch he started going out on his own at the age of 5. I can see where he is and I can be completely at ease. Thank you so, so much ❤️
Verified purchase · Judge.meŠárka S.KLOKI Star Black →26/08/2026
with a caveat
The watch is reliable and easy to use. The only thing that bothers me is that my child can't type messages, only record voice messages.
Verified purchase · Judge.meVeronika K.KLOKI Star Pink →05/12/2025

I'd give it 10 stars if I could

If you're looking for reliable watches for your kids, go straight to Kloki! Great GPS, approved numbers, and now chats too. Plus, customer support is outstanding and incredibly dedicated.
App Store / Google PlayMartina V. · 18 May 2026

The ideal replacement for a phone

We were wondering whether our daughter was already old enough for us to give her a phone of her own. But we didn't want her wasting time on it, playing games and goodness knows what else. We didn't want to give her a basic button phone either, and this seemed like a genius option. Voice messages work perfectly and we want to try the plan with calls too. We only use the location tracking now and then. For us, no problems so far.
Verified purchase · Judge.meLukášKLOKI One Black →07/03/2025

Accurate GPS location. Easy to use.

Accurate GPS location. Simple operation that even an 8-year-old learned to master very quickly. No unnecessary extras or distractions like games and social media. It brings parents greater peace of mind, because when you let your children ride their bikes around town on their own, you can see exactly where they are, they can reach you quickly, and you can reach them. I wholeheartedly recommend it.
Verified purchase · Judge.meStanislav F.KLOKI Star Pink →15/03/2026
Bought it for my daughter, mainly so we could agree on a pick-up time from after-school club and also so she could practise telling the time. I like that you can set the times when it should switch on and off, it saves the battery…
Verified purchase · HeurekaVerified customerKLOKI Star12. 1. 2026

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Already over 18,000 families

What do mums say about KLOKI?

Photos

Photos from parents

A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
A child with a KLOKI watch on their wrist – a photo from parents
Photo from parents
If something goes wrong

Sometimes something goes wrong. Then it's our turn.

Electronics play up now and then. The difference is what happens next: KLOKI is our own product, not a resold one, and you handle any warranty claim directly with us. We can often sort it out remotely, without sending the watch back.

  1. You write to us

    At support@kloki.eu or through the contact form. Just describe what's happening.

    „Unfortunately, the watch we bought didn't work properly. It was all the more of a surprise when a very kind lady from the company contacted me of her own accord and immediately offered a solution to the whole situation.“
    Katerina N.Verified purchase · Judge.me
  2. We get back to you

    Usually within one working day, often the same day. At busy times, within two.

    „When I needed advice on choosing the right strap and then setting it up, support replied straight away and sorted everything out to my complete satisfaction.“
    Pavel H.Verified purchase · Judge.me
  3. We sort it out

    Often remotely, without sending the watch back. If that isn't possible, you handle the warranty claim directly with us – not with a middleman.

    „Communication with the shop is perfect, I have to praise their great customer-friendly approach. We had to sort out a problem twice - once because of a faulty watch, and the warranty claim was handled quickly.“
    Barbora T.Verified purchase · Judge.me
  • 30-day trial
  • 24-month warranty
  • Support in English if something's not right

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We're listening

You said – we did

You said
„Most of the features are great, I'd just appreciate longer battery life. Otherwise I'm happy.“
Michal L.01/11/2025

We're solving this in two ways

Night mode

The watch turns itself off at night and back on in the morning, so the battery lasts longer. On KLOKI Star since October 2025, on KLOKI Moon from the start.

KLOKI Moon: up to 5 days

The new model lasts up to 5 days on a charge. Its simpler interface doesn't drain the battery as much, so the watch is suitable even for the very youngest.

You said
„The only thing I miss is being able to send messages to individual contacts. At the moment everything goes to absolutely everyone and it's quite hard to keep track of.“
Petra L.18/07/2025

What we did:

Private chat – a message just for mum or dad

On KLOKI Star and Moon there's a private chat alongside the family chat – your child sends a voice message to just one person, not the whole family.

Findee Kids app

Children wear the watch – you use the app

Family and private chats. Your child holds down a button and talks.
Staying in touch
A map, the last update time and the watch's battery level.
Where your child is
Set the times when the watch silences itself. SOS and location still work.
Quiet at school

4.0/ 5Google Play · 87 ratings

I'd give it 10 stars if I could If you're looking for reliable watches for your kids, go straight to Kloki! Great GPS, approved numbers, and now chats too. Plus, customer support is outstanding and incredibly dedicated.
Martina V. · 18 May 2026
Extremely satisfied My daughter has had the watch since Christmas. It sits nicely on her wrist, and the battery lasts 2 days with normal use. The GPS location is very accurate. We're extremely satisfied.
Alena · 29 January 2026
More than satisfied I bought the KLOKI STAR for my younger daughter, who's in first grade, and I'm more than happy with it. The GPS really works as it should and is 100% accurate. And I feel at ease knowing she's where she should be.
Petra Š. · 29 January 2026

On the App Store, 9 out of 10 written reviews have a developer reply, usually within 2 to 11 days.

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Independent voices

What tests and teachers say

Teacher recommended
„As a teacher, I see plenty of advantages in these watches. They don't disrupt the lesson and I don't have to deal with phones on the desks. I can recommend KLOKI to everyone.“
Jozef Melichforeign language teacher · Nitra

Why I don't recommend children have their own phone

8,9/10
Testado.cz · KLOKI Star · published 15 December 2025, updated 3 September 2026

Pros: Czech and safe, scammers can't get through to the built-in SIM, accurate location, no games or social media. Cons: the display occasionally flickers when switching between 2G and 4G.

Review · Comparison of four watches

4.0/5
Alza.cz · product rating for KLOKI Star · as of 8 September 2026

25 reviews out of 39 ratings, from Alza customers with a verified purchase. A different scale from our shop rating – so it stands alongside, not merged in.

Star Black · Star Pink

older test
Co-vybrat.cz · February 2025 · test of six children's watches

Praised: the SIM inside the watch with a subscription, the simple app, the small size. Criticised: the call audio, the lack of SMS and video calls, the smaller display and an app without safe zones, among other things.

Which of these points Star and Moon address today: the call audio is significantly better. We solved SMS differently – children send voice messages and emoji, and parents can now write text messages to them. Safe zones are in preparation; we don't have video calls yet.

Full test

„Thanks to KLOKI, parents know whether their child got to their activity safely, or they can agree on a change of plan with them – without tying the child to a mobile phone“ Kateřina Oujeská · Primary school teacher

499 reviews

All reviews

Star rating breakdown499 reviews from Judge.me and Heureka, as of 11/9/2026
We machine-translate reviews written in other languages, and the original of every review is just one click away.
The strap is very pretty and functional, it's just harder for my daughter to fasten it on her own.
Verified purchase · Judge.meMachine-translatedTatiana Š.Accessories →09/09/2026
Really easy to swap and fits beautifully even on smaller wrists. We'll be ordering more colours 👍
Judge.meMachine-translatedCustomerAccessories →09/09/2026
Easy to use, even for little hands
Verified purchase · Judge.meMachine-translatedHelena Ž.Accessories →09/09/2026
Pros: User-friendly – just activate it in the app with the QR code and everything works · A quick solution that works · With the hook-and-loop strap, the watch doesn't get lost Cons: You can only add 10 contacts and you can't call from watch to watch
Verified purchase · HeurekaMachine-translatedVerified customer08/09/2026

I RECOMMEND IT TO EVERYONE

Like all the straps from KLOKI, this one is great too. I RECOMMEND IT.
Verified purchase · Judge.meMachine-translatedVeronika P.Accessories →04/09/2026
Looks nice, but for now my daughter has picked the single-colour one.
Verified purchase · Judge.meMachine-translatedVojtěch V.Accessories →04/09/2026
Great watch and amazing customer service! We're very happy with the Kloki watch. It gives our son enormous freedom, comfort and safety, because he can get in touch with us instantly at any time. For us parents, in turn, it brings the peace of mind we'd longed for. Our son also absolutely loves it – and he's already 10 and still eagerly wants to keep wearing it. I'd also really like to highlight the very helpful staff. When, after 3 years of wearing it, my son broke the display through his own carelessness, the company immediately offered us help and resolved the situation to our complete satisfaction. I warmly recommend both the watch and the company's approach to all parents!
Verified purchase · Judge.meMachine-translatedĽubica Š.KLOKI Star Black03/09/2026

Happy so far

The watch is good so far. My daughter learned how to use it relatively quickly. There's been no problem with location tracking so far, but we've only had it up and running for 3 days, so we'll keep testing. The battery life is short, but given the features it's, in my view, reasonable. We're happy so far, although there are certainly things that could be improved.
Verified purchase · Judge.meMachine-translatedVojtěch V.KLOKI Star Pink →02/09/2026
This purchase was a bullseye. The watch is beautifully made, reliable and looks fantastic on the wrist. On its own it deserves five stars. But the real icing on the cake is the customer support. When I needed advice on choosing the right strap and then setting it up, support replied straight away and sorted everything out to my complete satisfaction. You can tell they really do care about their customers. I wholeheartedly recommend it!
Verified purchase · Judge.meMachine-translatedPavel H.KLOKI Star Black →01/09/2026
We haven't had the watch long, but we still rate it positively. It meets all our requirements. We can get through to our son or send him a message. The location is more or less accurate.
Verified purchase · Judge.meMachine-translatedDavid B.KLOKI Star Black →29/08/2026
We're completely happy with everything to do with the watch. I like how well thought out the docking station is. I RECOMMEND IT
Verified purchase · Judge.meMachine-translatedVeronika P.Accessories →29/08/2026
Pros: Fast delivery and great communication, both by email and by phone. The lady called us herself to apologise that it would arrive a day later, because the courier had come early. She called and sent an email too.
Verified purchase · HeurekaMachine-translatedVerified customer29/08/2026
The watch is absolutely perfect. Accurate location tracking. The watch really does what it promises. WE RECOMMEND IT Pros: Easy to use · Reliable notifications · Stable connection with the phone · Accurate measurement · Easy initial setup · Comfortable to wear · The watch does absolutely everything it promises
Verified purchase · HeurekaMachine-translatedVerified customerKLOKI Star29/08/2026
Looks nice, fits well even on my 6-year-old daughter's slim little wrist, and she can fasten it easily (which wasn't really the case with the silicone one before).
Verified purchase · Judge.meMachine-translatedDiana H.Accessories →27/08/2026
Everything's fine, very quick dispatch.
Verified purchase · HeurekaMachine-translatedVerified customer27/08/2026
It meets all our requirements for staying in touch with our son.
Verified purchase · HeurekaMachine-translatedVerified customerKLOKI Star27/08/2026

Brilliant watch ❤️

Hello, this watch is absolutely amazing! I wholeheartedly recommend it. It fits my child's wrist just right, it's not too big or too small. The features are absolutely brilliant, 20 minutes of calling in the subscription plus the option to buy more. Voice messages are completely ideal. My son and I use them every day, and thanks to the watch he started going out on his own at the age of 5. I can see where he is and I can be completely at ease. Thank you so, so much ❤️
Verified purchase · Judge.meMachine-translatedŠárka S.KLOKI Star Black →26/08/2026
Completely satisfied. I'm so pleased – finally a watch that shows my child's location and has everything it promises
Verified purchase · Judge.meMachine-translatedVeronika P.KLOKI Star Pink →24/08/2026
Fine so far, we've had it for a short while
Verified purchase · Judge.meMachine-translatedPetr F.KLOKI Star Pink →23/08/2026
Fits beautifully, looks great, quality material.
Verified purchase · Judge.meMachine-translatedSylvaAccessories →12/08/2026

Quality product, great customer service

Our second watch from Kloki and once again 100% satisfaction [unfortunately, through our own fault, there was some mechanical damage – otherwise I wouldn't even have replaced our first One]. The Star version really is a better version of the original One – more refined features, once again completely reliable GPS and great battery life. Compared with other competing watches, above all you're not paying for an unnecessarily expensive plan – you don't have to deal with a mobile operator, calls go through the switchboard. There's nothing unnecessary in the watch, yet it isn't "just functional", it's also appealing enough [skin settings, pedometer, etc.]. The app is perfect and there's nothing we're missing in it at the moment. What I must highlight from my own experience, though, and what personally reassured me once again that I'm choosing well, is the truly brilliant customer service. You're not dealing with some bot, but with real employees with a professional approach who believe in the product they represent, and that's nice. As far as I'm concerned, we're happy for the second year running – thanks to the reliability of both the device and the service, we have neither the urge nor the need to get our child a mobile phone :).
Verified purchase · Judge.meMachine-translatedSylvaKLOKI Star Black →12/08/2026
Pros: Good support by email Cons: Their watches don't deliver what they promise and don't keep to their own settings. Returned.
Verified purchase · HeurekaMachine-translatedVerified customer10/09/2026
Plus: Vzhled ale subjektivní Minus: Hodinky ignorují svoje nastavení · K lokalizaci nevhodné tedy
Verified purchase · HeurekaVerified customerKLOKI Moon10/09/2026
The screen protector I received for the watch was fine, but the wet wipe for cleaning the watch glass had already dried out completely (probably some old stock).
Verified purchase · HeurekaMachine-translatedVerified customer29/08/2026

How we work with reviews

After every order we send an email asking for a review (Judge.me). In return for a review we give a coupon for your next purchase.
Shop reviews are collected by Heureka through a survey after purchase; we cannot delete or edit them. The percentage who recommend us is for the last 90 days, overall satisfaction for the last 180 days.
We do not delete critical reviews; they are in the list of all reviews.
When the same review appears under several colours of one watch, we count it once.
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Only reviews from Judge.me count towards the average for the watches. The shop rating (Heureka) and the app rating (App Store, Google Play) are shown alongside, each with its own source – never as a single merged figure.